Toffu AI

Trust Center

Overview

Toffu is an AI-powered marketing platform that helps businesses leverage generative AI to optimize marketing strategies, content creation, and customer engagement.

Our platform provides marketers with an intelligent AI Assistant accessible through any browser, empowering your team to create, optimize, and analyze marketing campaigns more effectively. The platform extends to customer touchpoints through a powerful Help Center product and rich set of APIs that improve self-service and access to marketing knowledge.

Leading companies in e-commerce, SaaS, and fintech rely on Toffu as their foundation for delivering AI-enhanced marketing experiences that drive engagement and conversion.

No AI Training On Your Data

Your data is your data. We have a firm commitment that your marketing content, customer data, and proprietary materials are never used to train our AI models.

Toffu is built for businesses that require complete data privacy and security. We maintain strict data isolation with no cross-client data sharing or model learning from your valuable intellectual property.

This policy applies to all marketing assets, communications, customer data, and any other information processed through our platform. Your competition will never benefit from your marketing insights through our AI systems.

Security

Indexing Controls

Control what marketing data is indexed with granular filtering options at the source level. Toffu only processes the data you explicitly allow.

Automatic PII Redaction

Our AI models automatically redact Personally Identifiable Information (PII) from marketing data sources, ensuring customer privacy in all your marketing activities.

Logical Separation

Your marketing assets and data are logically separated within a dedicated tenant. No customer's marketing materials or data are ever accessible to other clients.

Secure Cloud Environment

All marketing content processing occurs in Toffu's secure cloud environment. Your valuable marketing assets and customer data remain protected and are never shared with third parties.

Secure Encryption At Every Step

All marketing data and assets are encrypted using industry-leading standards - in transit at TLS 1.2/1.3 and at rest in AES 256-bit encryption.

Policies

Our SOC2 compliance documentation reflects our commitment to security, availability, processing integrity, confidentiality, and privacy of customer data.

Information Security Policy
Risk Management Policy
Access Control Policy
Change Management Policy
Data Classification Policy
Incident Response Plan
Business Continuity Plan
Vendor Management Policy

Best-in-class monitoring

Software Security

Code Review Processes
Employee Disclosure Processes
Firewalls
Quarterly Vulnerability Scans

Data Security

Daily Database Backups
Encryption at REST
Security Policy
SSL/TLS Enforced
MFA on Accounts
Session Lock

Network Security

Denial of Public SSH
Firewalls
Logging/Monitoring
Malware Detection Software
Enterprise-Grade Cloud Data Storage
Multiple Availability Zones

Organization Security

Acceptable Use Policy
Code of Conduct
Disaster Recovery Plan
Incident Response Plan
Password Policy

Subprocessors

Toffu works with industry-leading partners to power our AI marketing platform, services, and communications.

Your marketing data is never used to train our AI models. We maintain strict data isolation and privacy controls to ensure your proprietary marketing assets, strategies, and customer information remain private and secure.

AWS Logo

AWS

OpenAI Logo

OpenAI

Anthropic Logo

Anthropic

Additional details

Toffu is a business AI marketing platform designed to transform how organizations create, optimize, and measure marketing efforts. Our platform provides AI-first solutions that improve marketing performance through content enhancement, campaign optimization, and audience targeting. The system features comprehensive marketing knowledge management, enterprise-grade marketing asset search, AI-powered creative workflows, no-code marketing applications, and advanced marketing analytics.

Privacy

Toffu collects limited personally identifiable information necessary to deliver our marketing AI services. We prioritize data minimization and do not collect credit card information or personal health information at any time as part of our service. Our platform is designed to help you create effective marketing while respecting user privacy.

Privacy Policy

Contact Us

If you have any questions or concerns about our security practices or policies, please contact us at:

security@toffu.ai